Privacy Policy

Effective date: September 2025.

Solo Active Inc (“Solo Active”, “us”, “we”, or “our”) operates the www.solovamove.com website (hereinafter referred to as the “Website”).
This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Website and the choices you have associated with that data.

We use your data to provide and improve the Website. By using the Website, you agree to the collection and use of information in accordance with this policy.
Unless otherwise defined in this Privacy Policy, the terms used here have the same meanings as in our Terms.

Information We Collect

We collect several different types of information for various purposes to provide and improve our Website.

While using our Website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”).
Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, ZIP code, City
Cookies and Usage Data (defined below)

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you.
You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.

Usage Data

We may also collect information on how the Website is accessed and used (“Usage Data”).
This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier.
Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve our Website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

Data Transfers

Your information, including Personal Data, may be transferred to and/or maintained on computers located outside of your state or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and that no transfer of your Personal Data will take place unless adequate controls are in place, including the security of your data and other personal information.

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third-party companies and individuals to facilitate our Website and the services provided therein (“Providers”).
These Providers may perform service-related services or assist us in analyzing how our Website is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Providers to monitor and analyze the use of our Website.

Google Analytics:
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Website. This data is shared with other Google services.
Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You may opt-out of making your activity on the Website available to Google Analytics by installing the Google Analytics opt-out browser add-on.
For more information on the privacy practices of Google, please visit: https://policies.google.com/privacy?hl=en

Email & SMS Marketing

We use Klaviyo for email and SMS marketing.
The site uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart, and this information is used to determine when to send cart reminder messages via SMS.

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
To review our mobile terms of service page: [Insert your Klaviyo mobile terms link].

To unsubscribe from email marketing: [Insert your Klaviyo unsubscribe link].

Payments

We provide paid products within the Website.
In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details.
That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

The payment processors we work with include:

Amazon Payments: https://pay.amazon.com/help/201751600
Shopify Pay: https://pay.shopify.com/tos-privacy-policy

Links to Other Sites

Our Website may contain hyperlinks to other sites operated by third parties.
These links will take you away from our Website. Please note that we do not guarantee the accuracy or completeness of any information presented on these sites nor do we represent either the third party or you if the two enter into a transaction.

The third party’s privacy and security policies may differ from ours. We encourage you to know when you leave our Website and to read the privacy statements of each and every internet website that collects personally identifiable information.

Our Privacy Policy applies solely to information collected by our Website.

Disclosure of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend our rights or property
Prevent or investigate possible wrongdoing in connection with the Website
Protect the personal safety of users of the Website or the public
Protect against legal liability

We may transfer and/or disclose your Personal Data:

To comply with a legal obligation;
To provide information to law enforcement and other governmental authorities in accordance with applicable law;
To protect the rights, property, safety, or security of Solo Active Inc, our users, or others.

Business Transfers

During the normal course of our business, we may sell or purchase assets.
If another entity acquires all or a part of our business, Personal Data may be transferred to such entity.
In addition, if any bankruptcy or reorganization proceeding is brought by or against us, such information may be considered an asset and may be sold or transferred to third parties.

Should a sale or transfer occur, we will use reasonable efforts to require that the transferee use personally identifiable information provided through the Website in a manner that is consistent with this Privacy Policy.

California Privacy Rights

If you are a California resident, you may request information about our disclosure of personal information to third parties or affiliated companies for their direct marketing purposes.

To make such a request, please submit a written request to: info@solovamove.com, specifying that you want a copy of our “California Privacy Rights” notice.
Please include "Attn: California Privacy" in the subject line.

We are not responsible for notices that are not labeled or sent properly, or do not have complete information.
Please allow up to 14 days for us to process your request. You may submit such a request once per year.

Children’s Privacy

Our Website does not address anyone under the age of 18 (“Minors”).
We do not knowingly collect personally identifiable information from Minors.
If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.
If we become aware that we have collected Personal Data from Minors without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We reserve the right to update and change our Privacy Policy by posting updates and changes to the Website.
You are advised to check our Privacy Policy periodically for any updates or revisions that may impact you.